Welcome to our new form! We’ve consolidated all of our digital request types and provided more context around our offerings.
Depending on the type of work required, your request will be managed by our communications team (CER) or by our technology team (AIT). As soon as we assess your needs, CER or AIT will contact you.
Please allow 3-5 business days for a response. If this is an urgent matter, please note the urgency and provide as much information as possible so that we can help you meet your deadline.
Choose from one of the following digital request types:
Updates to the interactive campus map are made periodically throughout the year. If your request needs to be addressed at a different time, please make a note of that in the form.
Did you know that many of your WordPress questions can be answered by browsing our WordPress Guide? wordpress.wfu.edu
If you have decided that you would like to move your site into UA’s managed WordPress theme or start a new site, please fill out one of these forms. We will set you up in our pre-production environment.
- If you have a current public-facing site it will not be impacted and will remain online during the migration.
- Your pre-production site won’t be visible to the public.
- If you make any updates to your live site also duplicate them on your pre-production site. The two environments are not connected and any updates not transferred will be lost.
Requests for third-level wfu.edu domains (i.e., ________.wfu.edu) require approval from the University’s TLD Approval Board.
The University has an established policy of allocating a single third-level wfu.edu domain to University schools, departments and other functional units. Sub-units are generally required to use a fourth-level domain under an existing third-level domain. Fourth-level domains also can be submitted through this form.
Recommended search results appear above the organic Google search results on wfu.edu. Recommended search results will not appear on Google or any other search engine.
An example of Recommended Search Result is shown below:
If you are a site editor who manages content in a UA WordPress website and would like access to, or request training, in Siteimprove to check for quality assurance (broken links, misspellings) and accessibility issues, and view web analytics for your website. Faculty and staff will only be provided access to Siteimprove once they have completed training on how to use the platform.
If you are looking to redirect a URL on your own site, you may be able to do it with the redirects plugin. If that does not apply and you still need an existing URL pointed to a new destination, please fill out this form and list all URLs with their redirect destinations.
We have plugins available to help with different ways to handle content, you can request a new or existing plugin. For a new plugin, please describe your goals in the form so that we can enable the right one. You may have already researched some plugins. We are open to considering those. For security, compatibility, and performance concerns, we will need to evaluate the plugins according to our Third-Party Plugin Policy.
If you have something that you need assistance with that isn’t listed above, please submit your request here.